Shipping & Delivery Policy

Shipping Countries:
Kenya

Handing Time: 1-2 Working Days.
Fulfilled: Mon-Sat.

Delivery time:
Main Cities: 1 - 2 Working Days;
Regional Areas: 2 - 5 Working Days;
All Other Areas: 3 - 7 Working Days.
Fulfilled: Mon-Sat.

Please take note of the following:
You'll receive your tracking number via email;
All orders are sent by courier;
Delivery services are door-to-door, no PO Boxes please.

For Return And Refund, you can also find more information on Return & Refund page.

Shipping Cost:

FREE shipping for all orders above KES1500. (Remote Areas not Included)

If the order price is less than KES1500, there will be an additional shipping fee: KES300.

Shipping Fee varies from KES500-1000 for Remote areas, please see the table below for details.

SHIPPING FEE FOR FAR DISTANCE AREAS
County	City	District	Shipping Fee
Kajiado	Kajiado South	KAJIADO SOUTH，ESELENKEI，ENTONET，KUKU，ROMBO	1000
Kitui	Mwingi North	NGOMENI，TSEIKURU	1000
Machakos	Yatta	MATUU，KATANGI	1000
Makueni	Mbooni	KISAU	1000
Taita Taveta	Taveta	MAHOO，BOMANI，MBOGHONI WARD，MATA WARD	1000
BUNGO MA	Tongaren	NAITIRI/KABUYEF WE，TONGAREN，MBAKALO，MILIMA，SOYSAMBU，NDALU	800
Kajiado	Kajiado Central	ILDAMAT，MATAPATO，KIMANA	800
KAKAMEGA	Navakholo	BUNYALA WEST	800
Kitui	Mwingi North	THARAKA，MWINGI NORTH	800
Kitui	Kitui East	ZOMBE，MUTITU，VOO，ENDAU，KITUI EAST，NZAMBANI	800
Machakos	Mwala	KATHAMA/MBIUNI	800
Machakos	Yatta	KITHIMANI	800
Makueni	Kaiti	KILUNGU	800
Murang’a	Mathioya	GITUGI	800
Trans Nzoia	Kwanza	BIDII，KAPOMBOI，KEIYO	800
BUSIA	Budalangi	BUNYALA NORTH，BUNYALA WEST，BUNYALA SOUTH	500
BUSIA	Nambale	BUKHAYO CENTRAL/LWANYA NGE	500
HOMABA Y	Kasipul	WEST KAMAGAK，KASIPUL，EAST KAMAGAK，WEST KASIPUL，CENTRAL KASIPUL	500
HOMABA Y	Mbita	KASGUNGA，RUSINGA ISLAND，GEMBE，MBITA，MAFANGANO	500
Kiambu	Juja	JUJA	500
KISII	Nyaribari Chache	KEUMBU	500
KISII	Nyaribari Masaba	MASIMBY	500
Kitui	Mwingi North	KYUSO，MUMONI	500
Kitui	Mwingi East	NGUNI，NUU，MUI，MWINGI EAST	500
Machakos	Mwala	WAMUNYU/YATHUI	500
Machakos	Matungulu (New)	TELA	500
Machakos	Mwala	KIBAUNI/IKALAASA，MUTHETHENI/MIU	500
Makueni	Kilome	KASIKEU	500
Makueni	Kibwezi West (New)	NGUUMO，KIKUMBULYU，MAKINDU	500
Makueni	Makueni	WOTE，NZAUI	500
Makueni	Mbooni	KITHUNGO / KITUNDU，MBOONI	500
Murang’a	Mathioya	KIRU	500
Narok	Emurua Dikirr (New)	EMURUA DIKIRR (NEW)，MOGONDO，ILKERIN，OLOLMONGO，KAPSASIAN	500
Narok	Kilgoris	KILGORIS，KILGORIS CENTRAL，KEYIAN，ANGATA BARIKOI，SHANKOE，KIMINTET	500
Narok	Narok West (New)	ILLMOTIOOK，MARA，NAROK WEST (NEW)	500
Taita Taveta	Wundanyi	WUNDANYI	500
Uasin Gishu	Turbo (New)	NGENYILEL，TAPSAGOI，KAMAGUT，KIPLOMBE，KAPSAOS	500

Any other questions?