Shipping Countries:
Kenya

 

Handing Time: 1-2  Working Days.
Fulfilled: Mon.-Sat.

 

Delivery time:
Main Cities: 1 - 2 Working Days;
Regional Areas: 2 - 5 Working Days;
All Other Areas: 3 - 7 Working Days.
Fulfilled: Mon.-Sat.

 

Standard Shipping Cost:

FREE shipping for all orders above KES1500. (Remote Areas not Included)

If the order price is less than KES1500, there will be an additional shipping fee: KES300.

 

Same Day Delivery Project (new launch):

Same day delivery is available for specific products. (Applicable products:  https://ke.oraimo.com/tag/same-day-delivery)

Same day delivery is currently available in 20 Nairobi central areas, please see the following table for detailed wards.

Shipping Fee is 100KES more than the standard shipping cost. 

Rule: Orders before 12PM（noon） will be delivered the same day, after 12PM will be delivered the next day. (Weekdays only)

County	Subcounty	Ward
Nairobi	Dagoreti	Kilimani
Nairobi	Dagoreti	Kileleshwa
Nairobi	Dagoretti South	NGANDO
Nairobi	Kamukunji	Pumwani
Nairobi	Kamukunji	EASTLEIGH NORTH
Nairobi	Kamukunji	EASTLEIGH SOUTH
Nairobi	Kamukunji	California
Nairobi	Kibra (New)	MAKINA
Nairobi	Kibra (New)	Woodley/ Kenyatta Golf Course
Nairobi	Langata	Nairobi West
Nairobi	Langata	South C
Nairobi	Langata	Nyayo Highrise
Nairobi	Mathare (New)	Mlango Kubwa
Nairobi	Ruaraka (New)	UTALII
Nairobi	Ruaraka (New)	MATHARE NORTH
Nairobi	Starehe	Nairobi Central
Nairobi	Starehe	Ngara
Nairobi	Starehe	Pangani
Nairobi	Starehe	ZIWANI/KAR IOKOR
Nairobi	Starehe	Landimawe
Nairobi	Starehe	Nairobi South
Nairobi	Westlands	Parklands/Highridge

 

Remote areas Shipping Cost: 

*Shipping Fee varies from KES500-1000 for Remote areas, please see the table below for details.

SHIPPING FEE FOR FAR DISTANCE AREAS
County	City	District	Shipping Fee
Kajiado	Kajiado South	KAJIADO SOUTH，ESELENKEI，ENTONET，KUKU，ROMBO	1000
Kitui	Mwingi North	NGOMENI，TSEIKURU	1000
Machakos	Yatta	MATUU，KATANGI	1000
Makueni	Mbooni	KISAU	1000
Taita Taveta	Taveta	MAHOO，BOMANI，MBOGHONI WARD，MATA WARD	1000
BUNGO MA	Tongaren	NAITIRI/KABUYEF WE，TONGAREN，MBAKALO，MILIMA，SOYSAMBU，NDALU	800
Kajiado	Kajiado Central	ILDAMAT，MATAPATO，KIMANA	800
KAKAMEGA	Navakholo	BUNYALA WEST	800
Kitui	Mwingi North	THARAKA，MWINGI NORTH	800
Kitui	Kitui East	ZOMBE，MUTITU，VOO，ENDAU，KITUI EAST，NZAMBANI	800
Machakos	Mwala	KATHAMA/MBIUNI	800
Machakos	Yatta	KITHIMANI	800
Makueni	Kaiti	KILUNGU	800
Murang’a	Mathioya	GITUGI	800
Trans Nzoia	Kwanza	BIDII，KAPOMBOI，KEIYO	800
BUSIA	Budalangi	BUNYALA NORTH，BUNYALA WEST，BUNYALA SOUTH	500
BUSIA	Nambale	BUKHAYO CENTRAL/LWANYA NGE	500
HOMABA Y	Kasipul	WEST KAMAGAK，KASIPUL，EAST KAMAGAK，WEST KASIPUL，CENTRAL KASIPUL	500
HOMABA Y	Mbita	KASGUNGA，RUSINGA ISLAND，GEMBE，MBITA，MAFANGANO	500
Kiambu	Juja	JUJA	500
KISII	Nyaribari Chache	KEUMBU	500
KISII	Nyaribari Masaba	MASIMBY	500
Kitui	Mwingi North	KYUSO，MUMONI	500
Kitui	Mwingi East	NGUNI，NUU，MUI，MWINGI EAST	500
Machakos	Mwala	WAMUNYU/YATHUI	500
Machakos	Matungulu (New)	TELA	500
Machakos	Mwala	KIBAUNI/IKALAASA，MUTHETHENI/MIU	500
Makueni	Kilome	KASIKEU	500
Makueni	Kibwezi West (New)	NGUUMO，KIKUMBULYU，MAKINDU	500
Makueni	Makueni	WOTE，NZAUI	500
Makueni	Mbooni	KITHUNGO / KITUNDU，MBOONI	500
Murang’a	Mathioya	KIRU	500
Narok	Emurua Dikirr (New)	EMURUA DIKIRR (NEW)，MOGONDO，ILKERIN，OLOLMONGO，KAPSASIAN	500
Narok	Kilgoris	KILGORIS，KILGORIS CENTRAL，KEYIAN，ANGATA BARIKOI，SHANKOE，KIMINTET	500
Narok	Narok West (New)	ILLMOTIOOK，MARA，NAROK WEST (NEW)	500
Taita Taveta	Wundanyi	WUNDANYI	500
Uasin Gishu	Turbo (New)	NGENYILEL，TAPSAGOI，KAMAGUT，KIPLOMBE，KAPSAOS	500

 

Please take note of the following:
You'll receive your tracking number via email;
All orders are sent by courier;
Delivery services are door-to-door, no PO Boxes please.

For Return And Refund, you can also find more information on Return & Refund page.

 

Any other questions?

Phone: 0727 535 595 / 0721 899 999

Email: Care.ke@oraimo.com