1) How do I initiate a return or exchange?

Please note that all our products come with a warranty ranging from 6 months to 2 years. For detailed information about the warranty period of your specific product, kindly visit this link:[Oraimo Warranty Details]

Product replacements and after-sales service are facilitated through Carlcare. You can visit any Carlcare service center with your printed order details and the product in its original packaging. For location details, please check[Carlcare Service Centers]

If you need further assistance, feel free to contact any of our customer service numbers listed on the website. We’re here to help!

2) Are there any items that cannot be returned?

Normally we do not accept returns, but all quality-related defects on items sold directly by oraimo official store are covered by an extensive warranty, starting from the date of purchase.[Oraimo Warranty Details]

3) Are there any items that cannot be returned?

Normally we do not accept returns, but all quality-related defects on items sold directly by oraimo official store are covered by an extensive warranty, starting from the date of purchase [Oraimo Warranty Details]