Introduction:

Welcome to oraimo Online Store, where convenience meets quality! In this guide, we'll walk you through the seamless process of making MPesa payments on our platform.

 

Step 1: Product Selection:

- Browse through our wide range of high-quality products and add your desired items to the shopping cart.

 

Step 2: Checkout:

- Once you've finalized your shopping, proceed to the checkout page.

- Provide your shipping details and review your order summary.

 

Step 3: MPesa Payment Method:

- Select M-PESA as your preferred payment method.

- You will see an option to input your Mpesa No.

Step 4: Authorization:

- You will receive an MPesa prompt with the order amount on your mobile device.

- Enter your MPesa PIN to authorize the payment.

 

Step 5: Confirmation:

- Once the payment is successfully authorized, you'll receive a confirmation message on both the oraimo Online platform and your MPesa account.

 

Step 6: Order Confirmation:

- oraimo Online Store will confirm your order, and you'll receive an email with the order details.

 

Step 7: Shipment and Delivery:

- Once the payment is confirmed, your order will be processed and shipped to the provided address.

- You'll receive real-time updates on your order status.

 

End statement:

Congratulations!  You've successfully completed the MPesa payment process using the oraimo online platform. If you have any questions or need assistance, you can contact our customer support team care.ke@oraimo.com to help. Thank you for choosing oraimo!

Customer Service Phone: 0721 899 999 / 0727 535 595

 

*About Refund:

Refund can only be completed in case of order cancellation or order return after rejection, please contact customer service at +0721 899 999.